The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
If at any point you were to suffer a delay arriving to the meeting point (held during customs check, loss of luggage, etc.), missing a connecting flight or your flight number was changed, you must urgently contact the transfer agent or the emergency phone number that you can find on your travel voucher. In case you failed to notify this information, the transfer agent, after waiting for 1 hour, in the case of airports and 30 minutes in the case of train stations, would leave and you would lose any right to the transfer service. In case you have also requested a departure transfer, please verify with your guide the schedule for our pick-up time on the day of your flight.
Please provide your arrival flight information or pickup details at least 7 days prior to the departure date. If you don't provide the information in advance, you will be responsible for failing to arrange the arrival pickup.
For tours that include meals, please inform us in advance if any guests have food allergies. Requests for vegetarian meals must be made in advance and are subject to availability, with no guarantee.