we are a family of three, interested in the 8-Day Los Angeles, Disneyland (Or San Diego), Universal Studios, Las Vegas, Grand Canyon, Yosemite, San Francisco Tour(With LAX Airport Transfer)
1. Do the Hotels have free wifi?
2 What do guests do for the duration of a tour that they have opted out of?
3. What kind of eating joints will there be stopovers for?
4. Can you more clearly explain the cancellation and refund policy?
Warm regards, Richa and Ashwin Shanker
Dear Richa and Ashwin Shanker,
Since we do not confirm the hotels until closer to the departure date we are unable to verify if wifi is complimentary. Please check with the hotel staff upon check in for their wifi availability and any applicable costs.
If you do not take an optional tour, this will be free time for you to roam the vicinity. Please note the time the tour guide advises you to return to meet the group.
Meal stops are arranged by your tour guide, while on tour, at various buffet areas, food courts, and fast food restaurants where all customers will be able to choose their own meals.
Please visit the following link to view the cancellation policy: https://www.tours4fun.com/cancellation-and-refund-policy.html
Best Regards,
Tom
Customer Service Rep
What happens in case of you are not able to confirm my reservation after I have purchased and paid for the tour/s. Do you refund the money or I have to mandatorily use your other tours.
Dear Shekhar Kale,
We will refund the money you paid if the tour cannot be confirmed by us.
You will also be given the option to reschedule, or book a similar tour reservation before we offer to refund the amounts paid for any reservation.
Best Regards,
Justin
Customer Service Rep
Hi, Am planning to be in new york in april and wondering if you will be doing the tour then. AM willing to wait to book, how far in advance do we need to book and also if we are unable to take the tour can we get a refund. Just thinking of your weather over there at the moment.
cheers
Hello, I am interesting in this tour in May 2014, when the deadline I can make reservation? I have conflict with the date that I can't make a reservation yet. And what is the refund policy? How many hour the tour stay in Swiss? Do we still have time to have some sightseeing in Lucern and Swiss Alps?
Dear Customer,
You are able to make your reservation as soon as you are decided. Booking closer to the departure date increases the chances your seats may not be available, so we recommend placing your reservation as soon as your dates are finalized.
Please click the link provided to view our standard cancellation and refund policy: https://www.tours4fun.com/cancellation-and-refund-policy.html
At major locations on the tour, you will have anywhere from 2-3 hours total sightseeing time.
For locations listed as optional excursions, you will usually spend approximately 1-2 hours at these locations.
Please speak with the tour guide while on the tour for more specific timings.
Best Regards,
Tia
Customer Service Rep
Dear Customer,
Yes, the tour itinerary will remain the same year round.
Should the tour be cancelled due to weather conditions, we will offer travelers the option to reschedule. If you are unable to reschedule to a different departure date, a refund will be issued.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
Dear customer,
Please view our Cancellation Policy below:
https://www.tours4fun.com/cancellation-and-refund-policy.html
If the tour is cancelled due to bad weather, you will have the option to reschedule or we can offer you a full refund.
Best Regards,
Jane
Customer Service Rep
I am interested in this trip. I am wondering how long that we can stay in Yosemite and in Hearst Castle? can we be refunded if we have to change our schedule?
Dear customer,
On average, the tours usually allow1-2 hours for any place of interest depending on how much there really is to see at the location. Some tour packages will take you to many well-known attractions in one day.
Please click on the following link to view our Cancellation/Refund policy:
https://www.tours4fun.com/cancellation-and-refund-policy.html
The tour reservation price is non refundable if participants choose to leave the tour group early to arrange their own sightseeing.
Best Regards,
Andy
Customer Service Rep
Hi I'm keen on the Nov 16 tour.
However a few questions:
1) For Nov 16 tour, will Yosemite be part of the tour? Or will it be substituted with Death Valley as I am not sure whether Nov 16 is the start of winter yet.
2) If the federal govt still closed then and national parks not open, how will the tour at Death Valley/ Yosemite be substituted. Any chance for refund if we are notified nearer the date?
Dear Customer,
In Winter, Yosemite will be substituted with Death Valley for this tour starting in the first week of the month of November.
Should the Government closures still be in effect during your travel dates, we will keep you up to date with itinerary adjustments at that time, as well as explore rescheduling and refund options for your reservation.
Best Regards,
Thomas
Customer Service Rep
Dear customer,
Alternative sightseeing arrangements will be made in lieu of sights that are closed due to the Government Shutdown.
Best Regards,
Andy
Customer Service Rep
Hi, I am travelling to the USA at the end of this year and I am extremely interested in doing on this tour.
There are two things I would like to know;
1. The dates I'm free to do this tour are between the 23rd and 30th of December, is the tour still running on these dates?
2. If the weather is bad do we get a refund? Because I only have a restricted amount of time, rescheduling may not be an option for me.. I'm coming from Australia so it is a lot of money and distance to come and not be able to do it and loose all that money.
Thank you!!
Dear Customer,
The tour will operate every day except Monday and Wednesday until February 28, 2014.
If the tour provider cancels the flight, you will be asked to reschedule.
A full refund for the tour will depend on the circumstances of the cancellation.
Best Regards,
Edgar
Customer Service Rep