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Popular Searches: Yellowstone Hawaii Refund Grand Canyon Displaying 121 to 130 (of 223 Questions) Result Page : 
3-Day Toronto, Thousand Islands and Niagara Falls Bus T 
La Tanza Emmanuele 
Sep 02, 2013 
Q: We are 2 people ,italians leaving from Brooklyn, We are planning to join your tour on the 13th of September 2013. Questions: 1)Is the Pick Up available in Brooklin on that date, or we have to choose an other pick up Location? 2) As far as the "package excludes", Admission optional Tours, can we purchase the ticket directly to the giude or we need to purchase them individually to each admission office? 3)Is there a minimum number of passenger you have to collect? If you don't rich the number, what is the refund policy? 4) What is the best telephone number to rich you in case of emergency? We have olny registred this °1-866-933-7368; Thank you in advance 
View answers (1) 
A: |
2013-09-02 16:02:46 Dear Customer, Unfortunately, the Brooklyn pick up location is only available until September 1st.On your desired departure date you will need to choose a different pick up location. The tour guide will collect the money for the optional tours and purchase the tickets for the group as a whole. After a reservation has been made and we receive full payment it takes between 1-2 days to confirm the tour. If we are unable to confirm the tour on your desired departure date we will issue a full refund. Once your tour is confirmed, we will issue your E-Ticket which will have an emergency contact number. You may also call our office for assistance. Tel: 1-866-933-7368 (US&Canada) Tel: 1-626-389-8668 (International) (9:00am~5:00pm, Monday~Sunday, Pacific Standard Time) Best Regards, Edgar Customer Service Rep
1-Day Niagara Falls Tour & Flight from New York**Roundt 
Sandra Aug 13, 2013 
Q: If the weather is bad and the airlines cancel the flights we do not get any refund - is this correct? Will Tours4Fun reschedule the tour at no extra cost? We are travelling to NY from overseas and are only in NY for a short period of time. View answers (1) A: |
2013-08-19 23:18:09 Dear Customer, If the tour provider cancels the flight, you will be asked to reschedule. A full refund for the tour will depend on the circumstances of the cancellation. Thank you for your inquiry. Best Regards, Nancy Customer Service Rep1-Day Niagara Falls Tour & Flight from New York**Roundt 
Sandra Aug 13, 2013
Q: We would like to do the one day NY to Niagra Falls tour, the first week of October. What are your terms and conditions and cancellation policy? If the weather is bad and flights are cancelled do we get a full refund? View answers (1) A: |
2013-08-13 14:32:43 Dear Customer, Please see our cancellation policy by clicking this link: https://www.tours4fun.com/cancellation-and-refund-policy.html Cancellation Fee 7 Days Prior to Departure Date- 100% of Reservation Cost 8-14 Days Prior to Departure Date- 50% of Reservation Cost 15-29 Days Prior to Departure Date- 25% of Reservation Cost 30 or More Days Prior to Departure Date- 10% of Reservation Cost If your flight is cancelled your reservation will still be subject to the standard cancellation policy. If your flight is delayed, please notify us as soon as possible. Best Regards, Tanya Customer Service Rep1-Day Niagara Falls Tour & Flight from New York**Roundt Peter R Jun 24, 2013
Q: We (4 of us) are looking to do your 1 day tour on December 28 2013. If the weather conditions are extreme preventing the required flights on that day will we get a full refund as its unlikely we could reschedule due to limited time? Your advice would be appreciated. Thanks Peter R View answers (1) A: |
2013-06-24 20:33:31 Dear Customer,
If we cancel your entire tour and you cannot take the tour at a later date, we will gladly offer you a refund.
Best Regards,
Samantha
Customer Service RepGrand Canyon Airplane and Bus Skywalk Indian Adventure 
Krister Nyman Jun 07, 2013 
Q: We´re only going to be in Las Vegas for a few days. What if we book a tour with you that has to be cancelled due to weather and we can not go another day? Will we get a 100% refund? Also, I can see differing answers in previous Q&A´s on whether there will be any surcharges on top of the tour fee. Please confirm there will be no surcharges such as fuel, processing fees etc. View answers (1) A: |
2013-06-11 16:34:22 Dear Customer,
If we cancel your entire tour and you cannot take the tour at a later date, we will gladly offer you a refund.
Yes, there is a fuel charge which is already included in the online booking price.
The tour reservation price will include:
- Complimentary flight roundtrip
- Complimentary hotel pick-up and drop-off (ONLY for the major hotels on Las Vegas Strip)
- Air-conditioned passenger aircraft
- Fabulous views of Lake Mead, Hoover Dam, the Colorado River and the Grand Canyon!
- Bus transfers to scenic overlooks along the rim
- Skywalk Bridge admission
- 1 Light Meal
- Large oversized windows for panoramic views and photos
- Tour narration in 16 languages
- Photo opportunities
- Tour company with a FAA flight certified safety record
- Commemorative flight certificate available upon request or with purchase of personalized photo
- Fuel surcharge
The reservation price will not include:
- All personal expenses
- Tips & gratuities to motorcoach guide and food servers at mealtime
Best Regards,
Rosa
Customer Service Rep3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope Sunyoung May 18, 2013
Q: I want to book 4th july. Is it confirmed date to travel? When is the confirmed date? (I have booked another journey one time, and they changed the dates, so I had to refund one time. Therefore, I want to know confirmed date before I book if it is possible) Thank you !!! View answers (1) A: |
2013-05-18 21:12:40 Hi Sunyoung:
We confirm your tour once a reservation has been made.In order to guarantee the departure date, there has to be sufficient travelers on your specific travel date.
This tour is still available for departure on July 4th, as we are still accepting reservations for this date.
Thank you for your inquiry.Rosie
- Customer Service Rep.
www.tours4fun.com6-Day East Coast Tour From New York: Philadelphia, D.C. 
RAMESH BITRA May 15, 2013 
Q: Hello.. I am planning to take this tour with a friend and shall be paying for 2 of us.. But there is equal possibility of my friend not coming.. In such case, do I still get charged for 2 or do I get some refund ? View answers (1) A: |
2013-05-15 16:30:51 Hi RAMESH BITRA:
Please follow the link below for more information on our cancellation policy:https://www.tours4fun.com/cancellation-and-refund-policy.html
I can suggest you to book your tour once you are sure if your friend will attend the tour or not.
Thank you for your inquiry.Jane
- Customer Service Rep.
www.tours4fun.com11-Day Italy, Switzerland, and France Tour**from Paris Soan Liem May 09, 2013 
Q: If I book the tour, and until the date of the tour, only two of us, where's no body join the tour, is the tour still running? and how about the tour cancell ? and do we get back the refund in full amount? and when do we get the information if it is cancell ? how long the duration between we book until the payment? Thank you View answers (1) A: |
2013-05-09 15:40:19 Hi Soan Liem:
The tours offer limited departure dates per year, and have historically all departed as scheduled. In the case that the tour is canceled by the tour operator for whatever reason you will immediately be notified with a rescheduling or refund option made available.
The full amount is pre payable to allow us to hold seats for a reservation for this tour.
Thank you for your inquiry.
Jane
- Customer Service Rep.
www.tours4fun.comGrand Canyon Skywalk Express Helicopter and Boat Tour 
Clara Apr 25, 2013 
Q: If the helicopter trip is cancelled due to poor weather, will I be able to join a bus tour instead on the same day or next day as well as being refunded the price difference? What is the chance that the flight is in late May or early June? View answers (1) A: |
2013-04-25 21:08:28 Hi Clara:
If your tour was to be cancelled due to bad weather we will advise you of a similar tour and if you wishto take it and theres a difference in price we will refund the rest of the money back to you.
We have May and June on a daily basis available for booking.
Thank you for your inquiry.
- Customer Service Rep.Sol
www.tours4fun.com11-Day Grand Canyon, Las Vegas, Los Angeles, San Franci 
Jeanne Apr 09, 2013 
Q: Hi, We're interested to join this tour (Tour Code: 2-4606) on Aug 1, 2013 and would like to know some information as followed: 1. Since we must apply for the U.S VISA first, do we have to pay the fare tour as a FULL PAYMENT or we can pay the DEPOSIT first? - If we can pay the deposit first, how much is that? - Can u send the ITENERARY after we pay the deposit? 2. Do we get the REFUND otherwise of FULL PAYMENT or DEPOSIT, if our U.S visa is denied? 3. Do u provide BREAKFAST in each hotel during the tour? Tq for your kind attention. Cheers, Jeanne View answers (1) A: |
2013-04-09 18:56:55 Hi Jeanne:
Payment must be received in full in order to process your reservation.
We do not take deposits but you can pay any amount to secure your interest in this tour.
Once payment is received our Cancellation and refund policy goes into effect immediately.
https://www.tours4fun.com/cancellation-and-refund-policy.html
All meals will be your responsibility on the tour.
Our tour packages do not include meal accommodations unless specifically stated. Meal breaks will be arranged at hotels, various ethnic restaurants, such as International Restaurants, food courts and fast food restaurants.
Thank you for your inquiry.Asiyah
- Customer Service Rep.
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