The information I received regarding the 4 tours referred to them as "Optional Not Mandatory" so therefore if we choose not to go on one of the tours we should not have to go..is this not correct....and in a bad weather situation as we are expecting a hurricane to hit NC this weekend and the airport is closed "would I receive a refund?? thanks ....hopefully this will not happen
It is not mandatory fee including in the tour fee we offer, but will need to pay on the date of the tour as cash form of payment to the tour guide, it is clearly indicated in the pricing section on the website, unfortunately we are unable to waive this fee. You will receive refund from travel insurance company through purchasing travel insurance but not through us.
Thank you for your inquiry. Justin - Customer Service Rep. www.tours4fun.com
I asked a question yesterday but you must not have understood what I was asking so I will re-phrase my question...in my area we are expecting a hurricane this weekend...if I am unable to fly out what happens ......do I receive a refund or could I reshedule for a later date???also I do not wish to go to the crazy horse trip therefore, I should not have to pay the $40.00. I wish to look around in the shops because last yr I did go to the crazy horse part....please answer my question as I am anxious to hear....thanks.
Once the tour if confirm the cancellation policy applies, this is which we strongly recommend all guests purchase travel insurance. The Crazy Horse is one of the four mandatory tours if you do not wish to join this part, you can have the option to talk with our tour escort on the day for partial payment only for the tour. Please refer to the link provided below for cancellation policy and travel insurance.
If you are unable to make the flight due to airport closure because of weather what is your policy on a refund or change in the itenarary? also if you do not want to go on the crazy horse tour is it ok to just visit the gift shops?? I have previously visited this site...thank you...please give answer asap...thank you
If this happens at the pick up airport we would cancel this tour all together, as in all the other guests, and the tour guide will not be able to make the tour also. But if you are worried about this happening where you are boarding the plane, we would recommend you to purchase the travel insurance. For this tour you will have to pay $40.00 for -Great Salt Lake -Bingham Canyon Copper Mine -Crazy Horse - Bear Country
Thank you for your inquiry. Wendy - Customer Service Rep. www.tours4fun.com
Hello! Thank you for answering my previous question. I would also like to know if you guarantee money refund in case the tour is booked and no seats left. How will the money refund take place?
Hi,
We are wld like to book the tickets for the last week of October 2010,
1. I would like to know the refund policy , incase of emergency we cancel the tour?
We are interested in this tour. Dates 1 of September - 5 of September. There are 3 of us. We'd like to know when is it better to book this tour and will we receive a full refund if the tour would be cancelled?. For example if there would be not enough people.
This tour is very popular so it is unlikely that it will be cancelled because of not enough people. However, if the tour is sold out when you book it, or because of poor weather conditions, we'll definitely issue full refund to you.
Thank you for your inquiry. Yutine - Customer Service Rep. www.tours4fun.com
I have 2 questions. The purchase price when we booked our trip was $250 each. The price currently posted is $200. Are we eligible for a refund of the price difference? Also, is breakfast served at any of the hotels on the tour? Thank you.
Our tour price will be adjusted sometimes. However, your tour price only depends on the quotation at the time when you are making the reservation. When received your reservation and payment, if the tour price increases, we won't charge you extra more, and vise versa.
The hotels during the trip generally do not offer breakfast, so you are suggested to self prepare all the meals during the trip.
Thank you for your inquiry. Serena Customer Service Rep. www.tours4fun.com
7 Days Prior to Departure Date 8-14 Days Prior to Departure Date 15-29 Days Prior to Departure Date 30 or More Days Prior to Departure Date
100% of Reservation Cost 50% of Reservation Cost 25% of Reservation Cost 10% of Reservation Cost
If this tour were to be cancelled by us or the tour operator for reasons due to weather or insufficient number of passengers, 100% of the tour's price will be refunded to you.
Thank you for your inquiry. Danny - Customer Service Rep. www.tours4fun.com