Do you issue a receipt or any type of confirmation that a downpayment has been made for that particular tour? In case, i cannot go and payment has been made, what are my alternatives? Do you offer a refund? Thank you
Once you make a reservation with us, you will receive a receipt of reservation. Depending on your method of payment, once we receive it we will notify you and proceed with your reservation. If you choose to cancel your tour you will be subject to our cancellation policy.
Thank you for your inquiry. - Brock B Customer Service Rep. www.tours4fun.com
If I add my daughter to join us at the tour, I will need to npay $103 additional cost. Can I pay the total amount with my VISA card?
However, can I get 103 refund if my daughter finally decides not to join us for this tour due to special reason? Let me know my above concerns. Thanks
1. Is this 7 day's tour still available on June 5, 2010?
2. If the tour is canceled due to not enough people or your reason, do you fully refund the payment?
Thanks!
Hi Wenny He:
Thank you for your inquiry.
The tour is available on June 5, 2010, please book on our website to keep your seats.
If the tour is canceled due to not enough people or our reason , we will recommend similar tour to you . If it can not work we will refund the fulll payment to you , but it seldom happen , since we will try our best to arrange every tour.
regards
Jeccy
- Customer Service Rep.
www.tours4fun.com
i would like to take this tour on a wednesday. but what happens if the date changes due to a less number of passengers? Do you refund or do i have to change my date?when will i be sure that there will be enough or not visitors for this tour?
Hi Beverly:
If the tour date should cancel or be postponed due to insufficient number of passengers, you will be offered an alternative tour date or the choice to cancel your tour. If we should cancel the tour, we will refund your reservation 100% of the tour amount.
Thank you for your inquiry.
Jordan - Customer Service Rep.
www.tours4fun.com
1. Does this package include an air flight from BOS to New York on the last day, day7?
2. What if I arrive at LGA at 4.15PM on the first day, can I join the NY night tour? (which would be an optional at 8PM)
3. If I choose to depart from BOS on the end of the tour, which saves one flight ticket from BOS to NY. Do I get any refund or discount in case I make a reservation for this package?
Thank you very much
Hope to do business with you soon
Hi Suntorn Sae-eung:
Air ticket is not included in the tour package. We use ground transportation only. Thus no refund if customer would choose to end at BOS airport.
Yes, guests who arrive the hotel before 8:00pm can take the optional night tour.
Thank you for your inquiry.
Joanna
- Customer Service Rep.
www.tours4fun.com
I am interested in joining this Mexico tour from LA. However, I am concerned that there may be hurricane in July. If weather is really bad, what will you do? If I do not have enough time to finish the tour and need to drop Universal Studio on the last day, can you refund some money?
Thanks.
What about if we cannot go to Universal Studio. Can we just join for 3 days and you deduct the entry fee from tour cost?
A:
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2010-04-15 16:36:00
Hi IP:
Should the tour cancel out due to weather or lack of participants, we would definitely refund the total amount you paid should you opt out of rescheduling or changing your tour reservation.
Thank you for your inquiry.
Kyle
- Customer Service Rep.
www.tours4fun.com
Hello Steve,
Thanks for the reply. As we will be flying over to New York to join this trip, we want to make sure this trip has enough passengers (otherwise our trip to NY would be meaningless then).
How many days in advance should we call to reconfirm the tour's departure date?
And should it be postponed, can we get a refund?
Thanks Steve!
Michael
Hi Tao KONG:
Please give us a call having the tour code and date of travel you are interested in. Most tours are confirmed immediately, but should it require re-confirmation, 3-5 days before tour departure date. If the tour date should be cancelled due to insufficient number of passengers, you will be offered an alternative tour date or a full refund.
Thank you for your inquiry.
Jordan - Customer Service Rep.
www.tours4fun.com
would like to ask you for refund procedures. if we buy the tour amount through this internet by credit card, and suddenly something occur and we would like to cancell it, how much can we get the refund and through what facility you will transfer the refund amount to us ? tks
Hi Soraya maria:
If we or the tour operator cancels out for whatever reason, we will offer a full refund if you choose not to reschedule or take an alternative tour in place of the canceled on.
Thank you for your inquiry.
Frank
- Customer Service Rep.
www.tours4fun.com
Hi Tinghq:
If the tour itself cancels out for whatever reason, we will be more than happy to reschedule, rebook or process a refund for the amount paid for the tour.
Thank you for your inquiry.
Frank
- Customer Service Rep.
www.tours4fun.com
Hi Katy:
If the tour is cancelled by the provider's side, you can get the complete price refunded.
Thank you for your inquiry.
Laura
- Customer Service Rep.
www.tours4fun.com