If the cancellation is initiated by Tours4fun, I would be given a full refund. But I am more concern that cancellation nortification is being sent to me too close to the tour departure date. By then it would be very rush for me to change my travel plan. I plan to book the Apr2010 tour now. By early Mar2010, do I know the status of my tour??
Hi Mindy:
When receiving your order, we will try to give a confirmation reply in 1-2 working days, and through out the time before you join the tour, you are ensured to be updated with any new information here to assure that you can join the tour successfully. For more details about the refund, please consult:
https://www.tours4fun.com/cancellation-and-refund-policy.php
Thank you for your inquiry.
Serena- Customer Service Rep.
www.tours4fun.com
1) I would like to check if the scheduled tour is a confirmed trip. As I am coming all the way from Malaysia, I do not want to be caught in the situation whereby the tour is being cancelled due to insufficient number of participant.
2) In the event of cancellation would I be given 2 month notification in advance and full refund?? How long is the refund in place?
3) So far, is there any one place a booking on this tour, Depart on Apr'10?
Hi Mindy:
Usually our tour will be arranged as plan, seldomly be cancelled, and we will reply to inform you of the confirmation status 1-2 working days after received your order. To ensure you to join the tour sccessfully, you are promised to be updated with any new information here. You may buy a tour insurance to for any entailed loss. For more details about refund and tour insurance, you may consult: https://www.tours4fun.com/cancellation-and-refund-policy.php and https://www.tours4fun.com/travel_insurance.php.
By far, we don't have the statistics to tell the order information of Apr. 10.
Thank you for your inquiry.
Anne W- Customer Service Rep.
www.tours4fun.com
Hi,
I cannot seem to book through your online form for the 25th or 28th January simply because the dates have been taken off. Please refer to the table marked as 'operating'.
Since you claimed both dates are available, is there any alternative ways to do the booking - perhaps via direct email?
Also, seeing as I am only in the US from 24 Jan to 8 Feb, will the booking fees (inc service charge) be fully refundable should the tour get cancelled on your end due to bad weather, lack of numbers etc.
regards
Hi Lynn Abdul:
This tour will not be operating during January. We only accept online bookings. The soonest available date would be February 8th. If the tour will not depart due to weather conditions then we will provide you with alternative dates that the tour will be departing and if your schedule will not allow a different date then we will give you a full refund. Please let us know if you have any other questions.
Thank you for your inquiry.
Jasmine- Customer Service Rep.
www.tours4fun.com
As per website tour USNY33-138 goes to Baltimore, Philadelphia and then DC. And on Day 2 it goes back to NYC.
Question 1- Can you please tell me if the Itinerary is same for Nov 14th (2009) bus? Because I am looking for tour which takes me to Baltimore, Philadelphia on Day 1 (so I can catch my flight from DC without missing these 2 cities)?
Question 1- Also, with assumption taht the itinerary won't change, if I book my Ticket and before departure the route gets changed, will be able to get the full refund?
Thanks.
Hi Andy:
The itinerary for November 14th is the same as all of the tours. If you read the itinerary for Day one, you will be going to Balitmore. If you need to catch a flight and cannot make it to day two, you would still need to pay the price for the entire package as we do not deduct prices. Please read the cancellation policy under terms and conditions on the bottom of our website. There you will find our cancellation policy. Once you book a tour, we start to deduct 10% of the actual purchase for any cancellations. If the route does change, we will not be able to give you a refund. However, our bus department tries to stick with the route that is provided at all times. Please let us know if you have any other questions.
Thank you for your inquiry.
- Customer Service Rep.
www.tours4fun.com
I am from India how can i join your tour
code 8205. how I pay for your tour? will you give refund if my visa is refused ? can you send invitation letter?
Hi Vinushkumar:
Thank you for your inquiry. You can make online reservation, and choose one payment method which is easier for you. We suggest you to pay by credit card.
Unfortunately, we don't provide invitation letter. If your visa is refunsed, we will charge cancellation fee. Please refer to our Cancellation Policy as below link:
https://www.tours4fun.com/cancellation-and-refund-policy.php
Helen
- Customer Service Rep.
www.tours4fun.com
Tour Code 8200. Please provide me with Meal details. Are the meal inclusive in the package? The name of Airport where we are picked up? The mimimum group size to proceed? The refund procedure if insufficient group size to proceed? Thank you!
Hi Edmund:
Meals are not included in the tour package. Transfers are included from and to LGA, JFK and EWR airports. The minimum group size required to proceed varies and we've included a list of the guaranteed departure dates for the tour below:
Guaranteed 31-Aug-2009
Guaranteed 02-Sep-2009
Guaranteed 04-Sep-2009
Guaranteed 07-Sep-2009
Guaranteed 16-Sep-2009
Guaranteed 17-Sep-2009
Guaranteed 23-Sep-2009
Guaranteed 27-Sep-2009
Guaranteed 30-Sep-2009
Guaranteed 04-Oct-2009
Guaranteed 05-Oct-2009
Guaranteed 11-Oct-2009
Guaranteed 14-Oct-2009
Guaranteed 18-Oct-2009
Thank you for your inquiry.
Frank
- Customer Service Rep.
www.tours4fun.com
Does this tour go over to the Canada side of the Falls?
What replaces the Maid of the Mist in Winter?
How does this tour operate in December? Are refunds available for bad weather?
Thankyou.
Hi Alice:
Thank you for your inquiry. You have the option to walk across the Rainbow Bridge to take in sights of the Niagara Falls from the Canadian side (proper visa or passport documents are required). However, you can also choose to stay at the US side.
Maid of the Mist in winter will not be available starting end of Oct. Visitors can continue sightseeing without getting into the water or at the IMAX Theatre Niagara Falls (optional).
If the tour is cancelled by us due to bad weather, we will try to inform you as early as possible with full payment refund.
- Helen
Customer Service Rep.
www.tours4fun.com
I have previously confirmed a tour on June 20th for my aunt. Now with the swine flu scare and my mum's weak health, I think its safer that they postpone or cancel the trip.
Is it possible to get a full refund if we cancel trip?
Hi Jeanne:
This tour is confirmed and scheduled to depart without any cancellations or changes to this tour. Please note that should you wish to cancel the tour, you will be charged the cancellation fees based upon our Standard Amendment, Cancellation and Refund Policy: https://www.tours4fun.com/cancellation-and-refund-policy.php
Thank you for your inquiry.
Jo - Customer Service Rep.
www.tours4fun.com
Hi, we are very interested in this tour. We(2 adults, 2 children) would like to join the 4th July tour.
We plan to travel onward from 1000 island region to Kingston on 6th July.
Is there any risk of the tour itinerary be changed after we book the tour?
If the itinerary changed after we book it, will we be informed in advance and get a full refund?
Hi Sophie:
Unless due to unforeseen reason or minimum number of participants does not meet require, the tour and itinerary should not be changed. During the summer season, rarely will there be any cancellation.
Thank you for your inquiry.
- Customer Service Rep.
www.tours4fun.com