Dear Tour 4 Fun
Please tell me that if i book a tour plan and paid payment through by credit card can i cancelled this and payment is refundable or not?
Best Regards:
Zeeshan
Dear Zeeshan,
Thank you for your interest on Tours4Fun.
The cancellation fee will go into effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges.
Amendment Fees:
•For any changes (date, departure location, tour, etc.) made on a reservation after a confirmation e-mail has been sent, the reservation is subject to a $30.00 amendment fee per change.
•The amendment fees will apply to all reservations, unless the tour booked has specific terms, fees and conditions listed under "Special Notes".
• If the request for amendment is for an addition to the number of guests to an existing reservation, the request is subject to confirmation within one to two business days, with an amendment fee of $30.00 per order.
• All other requests for amendment of existing reservations will be processed with amendment fee of $30.00 per order. (Cancelling any guests from a reservation is subject to the Tours4Fun Standard Amendment, Cancellation and Refund Policy.)
All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure shall not be refunded.
Cancellation Made Within:
6 days prior to departure - Non- refundable
7-15 Days Prior to Departure Date - 50% of total purchase amount can be refunded
16-24 Days Prior to Departure Date - 75% of total purchase amount can be refunded
25 or more Days Prior to Departure Date - 100% of total purchase amount can be refunded
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Wella
Customer Service Rep
I'll be on Lower Antelope Canyon on September 2019. It's my intention to book the tour time option LAO. After booking will you confirm me the exact departure time? I'm reading that the tours start every 30 minutes. Booking the option LAO can I stay at the check in about 11:30 or is it too late?
For this tour how many days before to the departure date for a full refund?
Dear Gianluca,
Thank you for your interest in Tours4fun.
We suggest you to place your reservation as soon as possible to secure your seats.
Once the reservation is confirmed a cancellation policy is applied to your reservation.
According to our Cancellation and Refund Policy, cancellations must be made in writing by fax or by mail or by sending scanned/digital Cancellation Request Form with signature. To download Cancellation Request Form, please go to http://www.tours4fun.com/cancellation-and-refund-policy.php
Cancellation Made Within Refund Policy
6 Days Prior to Departure Date Non-refundable
7-15 Days Prior to Departure Date 50% of payment is refunded
16-24 Days Prior to Departure Date 75% of payment is refunded
25 or More Days Prior to Departure Date 100% of payment is refunded
• The Cancellation Fees listed above apply to all reservations unless the tour booked has specific rates or fees listed under "Special Notes".
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Ayline
Customer Service Rep
Hi, is this river tour available on 9th April? I saw some sites only offer this tour starting from 1st May.
Are all your packages refundable, in case we change our schedule?
Dear Janice,
Thank you for your interest in Tours4Fun.
It is available for booking online. Please note that local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.
For the cancellation policy, please refer to the link below.
https://www.tours4fun.com/danube-valley-benedictine-abbey-of-melk.html#pricing
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Marylou
Customer Service Rep
I book a tour for one person on 20 March 2019. However in Special notes you write "Minimum number of participants for operation: 4 person(s). When the participants do not reach the number above, the tour will not be operated."
If the tour is not operated due to limited number, can I get the whole refund for booking this tour?
I looking to hearing from you soon.
Regards,
Sabrina.
Dear Sabrina,
Thank you for your Interest at Tours4fun.
Yes, it will take 1 to 2 business days to process the reservation. If the tour does not reach the number of guest. We might send you a follow up email if you wanted to be in a waiting list or cancel the reservation.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Briccio Jay
Customer Service Rep
I intend to book this tour for myself on 20th March 2019, however as in special notes you write "Minimum number of participants for operation: 4 person(s). When the participants do not reach the number above, the tour will not be operated."
In this case, will you fully refund the whole amount I paid for booking this tour?
Dear Sabrina,
Thank you for your inquiry at Tours4Fun.
If we do not meet the minimum number of participants, you can choose to check on another date or cancel the booking and return the full amount.
We do have limited seats available on certain dates. We suggest you make your reservation now to secure your space on your desired departure date.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Kristine
Customer Service Rep
Product Code: 5935-439609 (9-days Europe tour). I will pay in full now and will apply for Schengen Visa. In case visa is rejected, whether you will refund full amount if I cancel one month before.
Thanks
Gayathri Paramesh
Dear Gayathri Paramesh,
Thank you for your interest in Tours4fun.
We will suggest for your to arrange your visa arrangements first. Please note that when submitting your reservation and once its confirm a cancellation policy is applied to your order.
cancellation policy is as follows:
Our Cancellation Policy
The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates or fees listed under "Special Notes." Please carefully review the "Special Notes" of your tour prior to booking. Please know that Tours4Fun will always adhere to individual tour policies when applicable.
Cancellation Made Within 6 days prior to departure Refund Policy Non-refundable
50% of total purchase amount can be refunded 7-15 Days Prior to Departure Date
75% of total purchase amount can be refunded 16-24 Days Prior to Departure Date
100% of total purchase amount can be refunded 25 or more Days Prior to Departure Date
• Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date.
• If a tour is scheduled to depart within the next 6 days, we will not change a traveler's departure date and will not offer a refund.
• All cancellations must be made directly with Tours4Fun, not with tour providers.
• In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler's check/cashier's check will be refunded via PayPal or check. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount.
Do let us know if you have any additional questions.
Best Regards,
Ayline
Customer Service Rep
Dear Jing,
Thank you for your interest at Tours4fun.
The tour will go out rain or shine. If the weather is severe enough and the Antelope Canyon is closed, we will consider offering rescheduling or refund options.
Best Regards,
Lorena
Customer Service Rep
Hey, can you give me more details about this trip, please? and I do have some questions regarding the trip:
How many people will in one group?
Is not possible to have american guider instead of foreign? I do not want to to have Chinese or asian guider
why do I need to pay $120 for drop off at airport before the 2 pm?
Is this trip safe for person who will travel by himself or herself?
can have I refund if someone would not pick me up from airport and made me to go home?
Also, is there any condition that about refund?
Thank you
Dear Ari,
Thank you for your interest in Tours4Fun
1. The average amount of people on each tour departure is between 40-60 passengers.
2. This tour is conducted bilingually in both English and Chinese.
The tour guide will provide the itinerary information in both languages throughout the tour.
3. Flights after 2:00 pm: Free airport drop-off service to three major airports, however, if your flight will be before 2:00 PM there will be a service charge of $120.00
4. This tour is well guided with a tour guide, so long as the traveler will coordinate with the guide the guest will be safe enough with the trip.
5. Please refer to the link below for the Standard Amendment, Cancellation and Refund Policy.
https://www.tours4fun.com/cancellation-and-refund-policy.html
To place your order for a reservation online, click on the Book Now button found on the upper right section of the tour's information page, and select your desired tour start date and the number of rooms you need/ travelers you are booking for. Select your options for the tour then click on "BOOK NOW" again.
Best Regards,
Cherelyn
Customer Service Rep
We are 5 people coming to the States from Cyprus for a wedding and will like to take the 3 days tour NY, Philadelphia, Niagara falls, Washighton DC etc on the 6,7,8/11/2018. Do we know for sure that the tour will be organized before we book on line the tour? In case we book and you don't have a certain number of people to realize the trip then do you refund the money paid.
Dear Panayiota Kari,
Thank you for your inquiry.
We will update you whether your reservation is confirmed within 1-2 days after you make the reservation.
If it's not available, you will receive the full refund.
Best Regards,
Jackie
Customer Service Rep
Dear Crisel,
Thank you for your inquiry at Tours4Fun.
We will advise another schedule available or you can choose to cancel the booking.
We do have limited seats available on certain dates. We suggest you make your reservation now to secure your space on your desired departure date.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Kristine
Customer Service Rep