Black Friday & Cyber Monday Sale | UP TO 70% OFF and Exclusive Coupons | Limited-Time Offer! >>>X
Questions and Answers
 
Search
  Popular Searches: Yellowstone Hawaii Refund Grand Canyon
Displaying 1431 to 1440 (of 2798 Questions) Result Page :
7-Day Yellowstone National Park, Arches and Mt. Rushmor
George E Roe
Jun 25, 2013
 
Q:
was is the tour code for this trip? we called and the operator said she needed the tour code. Its the 7 day trip, out of Las Vegas that ends in L.A
QnA
View answers (1)
A:
| 2013-06-25 15:35:20

Dear Customer,

The tour code for this 7 day trip is 2-12681, typically tour codes can be located above the price or below the picture.


Best Regards,
Victor
Customer Service Rep

7-Day American West National Park Tour: Yellowstone, An
Pam Solomon
Jun 22, 2013
 
Q:
We are going To Yellowstone July 6. How many people are on the bus? We have a senior pass for national parks. Will that cover the $50 fees?
QnA
View answers (1)
A:
| 2013-06-22 23:29:50

Dear Customer,

The tour bus has a capacity for 50-60 people.

Regretfully, you are unable to use your senior pass for this tour.

The $50 fee is mandatory for all passengers while you're on tour.

Thank you for your inquiry.

Best Regards,
Tabatha
Customer Service Rep

4-Day Yellowstone Tour From Salt Lake City W/ Idaho Fal
Fumie
Jun 22, 2013
 
Q:
Hi!My flight will arrive at Salt lake city around midnight in first day.Can I check in hotel and use shuttle bus to the hotel?
QnA
View answers (1)
A:
| 2013-06-22 21:14:39


Dear cusotmer,

Yes, Guests have 24 hours complimentary access to a roundtrip airport shuttle (available on request) offered by the hotel booked for the tour's first night.

Best Regards,
Ying
Customer Service Rep

6-Day Yellowstone, Grand Teton & Mt. Rushmore Tour From
Yuemeng
Jun 21, 2013
 
Q:
I know that if we book one room for 3 adults, due to buy one and get one free policy, the total fee is the same as one room for 2 adults. If we book one room for 3 at first, then one of the 3 person cannot go, is there any addtional charge for this change?
QnA
View answers (1)
A:
| 2013-06-21 23:12:20

Dear Customer,

If cancellation of free-fare passenger(s) is made at least 10 days before tour departure date, the reservation will be subject to a $30 Amendment Fee plus the amount for the paid participating travelers, otherwise, besides the $30 Amendment Fee plus the amount for the paid participating travelers, we'll charge the cancelled free-fare passenger(s) according to the below policy:


*If cancellation of free-fare passenger(s) is made 6-9 days before tour departure date, the cancelled free-fare passenger(s) will be subject to a $50/person penalty fee;


*If cancellation of free-fare passenger(s) is made 1-5 days before tour departure date, the cancelled free-fare passenger(s) will be subject to a $100/person penalty fee;


*No-Shows of free-fare passenger(s) on the tour departure date will be assessed a $150 penalty fee per passenger, that will be paid in cash by the other participating travelers of the reservation. This is a mandatory fee to be collected by the tour guide on the date of tour departure in order to participate on the tour.


Best Regards,
Victor
Customer Service Rep

10-Day Yellowstone and San Francisco Bus Tour: Bryce Ca
Lyn
Jun 21, 2013
 
Q:
when will there be details available for 2014 tours
QnA
View answers (1)
A:
| 2013-06-21 14:34:40

Dear Customer,

Currently, there are no operating dates available for 2014, as we only have dates for May 20th 2013 - Sep 28th 2013.

Please feel free to check back on our website after September for an update at that time.

Best Regards,
Tia
Customer Service Rep

4-Day Yellowstone Tour From Salt Lake City W/ Idaho Fal
yun
Jun 19, 2013
 
Q:
hi,there actually i live in SLC,is there any possibility i only join the trip from The day 2? Can i save 2 days of hotel fee in SLC? if it's possible i would like to join the trip 26th June. tks
QnA
View answers (1)
A:
| 2013-06-20 14:35:17


Dear Customer,

If you wish to join the tour on day 2, please leave a clear note in the comment box when placing your order online, so that we may verify if this is possible and update you with any important instructions.

Please Note: The tour package price will not be adjusted if you choose not to join the tour on the start date.

We are unable to give you a credit for hotel accommodations associated with this tour.

In regards to joining the tour on 6/26, currently the next available departure date is 6/27 according to the availability calendar.

Best Regards,
Tia
Customer Service Rep

6-Day Yellowstone, Grand Teton & Mt. Rushmore Tour From
Melanie
Jun 19, 2013
 
Q:
Will it be cheaper to buy 2 and get one free or just to buy three?
QnA
View answers (1)
A:
| 2013-06-19 22:26:17

Dear Customer,

The "buy 2 get 1 free" applies if all 3 guests are sharing the same hotel room. Each room booked on tour is equipped with two standard/ double beds.

If you make your reservation booking 1 room for 3 travelers, you will automatically get the discounted buy 2 get 1 free price for the tour.



Best Regards,
Victor
Customer Service Rep

6-Day Yellowstone, Grand Teton & Mt. Rushmore Tour From
j
Jun 18, 2013
 
Q:
If I find a travel companion on your website, how does the payment work? Since I don't know the other person, can we pay our share for the tour separately in advance? If we get a 3rd person, are there 3 beds in the hotel room or only 2 beds?
QnA
View answers (1)
A:
| 2013-06-18 21:00:14

Dear Customer,

Only one of the guests will need to make the reservation. Under "lodging" you will need to select "Share Room" to allow you to place your order in as a travel companion reservation.

Both guests will need to make payment for their portion of the tour, without the full payment of the entire tour we will not be able to process the reservation.

Each room booked on tour is equipped with two standard/ double beds.


Best Regards,
Edgar
Customer Service Rep

7-Day American West National Park Tour: Yellowstone, An
Rita Guo
Jun 16, 2013
 
Q:
Hi. I want to book this trip. But as I've been to Los Angeles before, I don't want to spend time in Los Angeles. I will be staying at friends' place before I join this tour. Is that possible to join you at any point when you set off for next stop? Can you arrange the pick up from where I stay? If so, is there any discount if I don't join the whole trip? Last quetion is, do you arrange tour that start and end in different cities?
QnA
View answers (1)
A:
| 2013-06-17 00:09:22

Dear customer,

This tour offers complimentary pick up in different cities through out Los Angeles.

You will have to chose a pick up location and meet there on the first day in order to join the tour, there will be no actual tour of Los Angeles.

Best Regards,
Andy
Customer Service Rep

4-Day Yellowstone National Park, Bryce National Park &
surendra
Jun 15, 2013
 
Q:
Please suggest a medium range hotel at Salt Lake City which is near to airport and your drop off point of tour 85-4507 Thanks
QnA
View answers (1)
A:
| 2013-06-15 16:38:30

For post tour hotel extensions in Salt Lake City, we can offer AIRPORT INN HOTEL SALT LAKE CITY which offers shuttle service to and from SLC airport for its guests.  When booking your reservation you may leave a comment on the comment box stating you need a hotel extension and provide us the dates and we will quote you a price and add it to your reservation.


Best Regards,
Jane
Customer Service Rep

Displaying 1431 to 1440 (of 2798 Questions) Result Page :
 

GET UP TO $100 OFF YOUR FIRST ORDER!

You'll also receive exclusive offers and latest travel deals!