We family enjoyed ourselves.It was an unbelievable experience. There is a lot to do, see, Every place we went to was just as incredible as the place prior.Nice trip.
Experienced the Amaxing Views of the Grand Canyon for our first time. We learned a lot about these areas and the views were breathtaking. Next year, we will go again. Our local tour guide was very friendly and funny.
I loved the trip to Niagara Falls and Toronto, it is a unique experience! Canada it’s beautiful, the tour was very nice, we met many places, our guide Tim Li was very nice, he made the trip a unique experience, he explained everything, he.. gave us time to know the attractions, he was always aware of us all! I recommend the Hornblower cruise, on the cruise they took me to get to know the falls on the side of the USA and Canada very close and it was an incredible experience! you can't miss it. I definitely want to do another tour with tour4fun with Tim Li as our guide!Read full review
Tour was good not to bad. Accommodation is good. Its the discomfort we had because we are not allowed yo use the bus washroom and we have to hold our pee for 2- 3 hrs travel till we reach our next stop/destination. Need to improve food ..selectikns. Chinese buffet for lunch and dinner in same day. Last lunch we had was very bad. Other than that everything is ok.Read full review
I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
By: A trusted customer | Fri Jul 12, 2019 at 03.50 PM
We have mixed experiences about this tour. First of all I'm mentioning bad onces & then I will cover good parts.
Bad Experiences:
1. 1st Day Hotel experience is really very bad. The Clarion Hotel in Calgary City having lot of problems lik..e - water logging in bathrooms, mal-functionl AC, very rude behaviour from font desk staff, making delay in alotting rooms though there wre plenty of vacant rooms are there and we already booked rooms in that hotel a month ago.
2. Transportation from Calgary Airport to Clarion Hotel was very problematic as the authorized Cab driver as well as Hotel Front Desk staff were not co-operating for re-imbursing the money initially. We got the money after we had round of escalations with Hotel Management & Tours4Fun.
3. We have prior experiences in travelling with a tour group where personally we didn't checkedin the hotel. But, in this scenario, first 2 days, we have seen this issue where we need to show all details and enquire about our hotel resevations. There was no Tours4Fun or Wester representative to handle that.
4. 4th day's lunch was just a disaster. There are lot of resturants in Jasper town with ecomonical options for meal/foods. But, not sure why they had booked for a Korean Resturant(Kimichi House) with extremely bad-tasted-soup-only-meal. We were not able to eat this. And they were not providing altenate meal option also though it was already paid by us. They should understand that the meal option should be acceptable to generic people and not for a specific region. Even most of our chinese travel-mates also could not manage to eat that bogus meal. Wester/Tours4Fun also not refunding that meal money for both of us.
Good Experiences:
1. Bus coach driver Paul & Tour Guide Lisa were really good & friendly. They were showing and explaining the places very descriptive ways.
2. Lunch at Fairmont Spring Banff Hotel was just awesome.
3. Hotel Voyeger Inn at Banff & Athabasca Hote at Jasper town are good hotels and nice arrangements in rooms. Though both of them are lacking elevator as they are very old & refurbishes recently. The sceni views from them just breathtaking.
4. Breakfast bouffets are good in all 3 hotels - Clarion at Calgary, Hotel Voyeger Inn at Banff & Athabasca Hote at Jasper town.
5. The places where we went for visting all are superb and gorgous. I can't explain their beauties in words.Read full review
It was great fun. Very well managed and well paced over the 4 days. Hotels were great (except Clarion), food was great.. Most importantly, we had a great tour guide (Lisa Rong) as well as a very courteous driver (Paul) with Westar. Lisa rea..lly went out of her way to take care of guests and some of our personal requests specially on the food menu. The driver Paul was very knowledgeable - he knew the mountains and lakes and certainly a great story teller.Read full review
By: Yasmin Soberanes | Sun Jun 23, 2019 at 07.49 PM
xcellent tour!,
the tour guide makes it very smooth and nicer. Our tour guide, kris zhang was very responsible, professional, helpful and kind all the time. Also, was very professional. Our hotel accommodation was more than expected, n..ice room The tour accomplish all they promoted at web page. Definitely I recommend it!Read full review
Vicky and Evan was an amazing tour guid. Evan was an smooth driver with the perfect speeding. Vicky did an outstanding job showing the country and explaining the history. GREAT SERVICE overall!!!!!!
First day, the pick up from airport was late.
Second day, the pick up from hotel to half day city tour also late.
The explanation and detail mostly mandarin.