The hotels were extremely poor. I understand your need to save costs, but even with that, some research in hotel selections by your agency is warranted. In each hotel we were given twin beds instead of queen bed. Most of them did not even h..ave a kettle. Travelling in a cold climate, I wanted to drink warm water and it did not make sense to go down to reception asking again n again. They were far from main cities with limited food options. At the Campanile Bobigny, the staff did not even allow us to take empty plates to our room. That is simply disgusting customer service. In Lucerne, we were given only 1.5 hours leisure time after travelling for 9 hours. How is that logical? The hotel should have been nearby so that we could have travelled on our own later at night. The cities were so beautiful but your choice of hotels spoiled the entire trip. It is unlikely that I will recommend this particular trip to friends. In case you have better trip with good accommodations, please do advise and I will consider again.Read full review
guides are great! Itinerary best for first timers. we enjoyed our trip except for the hotels chosen in italy, it is a disappointment. it shouldnt be labeled as a 3 star hotel.
By: Richard C P Mui | Tue Oct 22, 2019 at 02.34 AM
The only gripe that I have, is with the hotel amenities. The first is, some showers were simply a trickle on full trotle, and lastly a more harmful treat, sudden cut-in and cut-out of cold or very hot water as though the mixture you adjuste..d suddenly don't work anymore.Read full review
First time to join a group tour. It was superb excitement, fun and full of memories! My mom and I had a great time and will cherished this journey for the rest of our lives.,., Shout out to our tourguide Daniel !!! Witty, very outspoken and.. approachable. Read full review
The Travel Itenary, Accomodation and Timing were all really Good.
The transportaion bus could had an onboard toilet, which could make hassle free travel.