This experience was the highlight of my holiday. We were very lucky that there had been a snow storm a couple of days before we visited Niagara Falls, which made the scenery even more sensational. Our tour guide was fantastic, the lunch wa..s excellent, and the format of the day was fantastic. We view the falls from below, behind and above. I totally recommend this tour.Read full review
By: Chontelle Ducrou | Fri Jan 11, 2019 at 04.31 AM
The organisation from this company is brilliant... we were on track the whole time and even had some more time spent in locations when ahead of schedule. She was very accommodating. This tour sees a lot of the areas we visited.
Super tour guide Monica coz she always sees to it that all guest have eaten and are enjoying and even help us in finding a convenient store although it’s beyond her work. Even late night she still respond to our queries.
Driver mike is so.. nice and alert. Everytime we get off the bus, he always prepare the wheelchair for my daughter and you don’t have to remind him. Hope your company will always have employees like them.Read full review
1. There’s no proper vegetarian option. We are being confused. I suggest You tell future vegan customers properly and factfully. We are vegan and are told there’s vegetarian options in advance. In fact, on the day of tour, we are upd..ated that there is either Chinese buffet or others. Others mean we had to find restaurants by ourselves when others are eating Chinese buffet during the 45min lunchtime.
2. Buffet have no refill of vegetables and we didn’t have enough vegetables before the lunchtime finished!!! There’s only 2-3 vegetarian dishes in the buffet restaurants. This happened many times. The worst case was in Ottawa. For 15-20 min, there’s no non-meat option and lunchtime was only 45min. We barely ate anything. Tour guide knew the kitchen is slow and could have let us pick vegetables first, before other 40 travellers took the vegetables but they are meat eaters.
2. I am demanding a refund worth of two meals because we barely ate anything and could have eaten a lot better.
3. The service fees, etc that we paid in cash on the bus worth CAD 232 per head for 29,30,31 Dec and another CAD 81 for 1 Jan. the total cash payment is more than the tour cost I paid online. This is very tricky and confusing. I wouldn’t have chosen your tour if I knew the total costs become so high. Plus, we are from HK, why could u expect us to bring so much cash when it’s a tour????
4. I knew you have written down all these costs in the lengthy Terms and conditions, why didn’t you give me a total cost payable in cash? In this case, I could have made a better decision - not joining your tour.
5. I am disappointed by Tours4fun and I considered not joining tours of you. You see in my profile that I joined Yellowstone park tour not once but twice. The reason was that I like the tour. But this time, the Toronto east tour has ruined my impression.
6. Tour guide Leo Yu is a very nice and considerate tour guide who is patient and professional. Driver Mr Ben lau has taken care of us and given us a safe trip. Other than these two gentlemen, I could think of nothing good about this trip.Read full review
Small group is always better and the people in this tour are just good.
our tour guide/Jack Xu is so organized and detail that we were able to enjoy our tour better. Also our driver/Mr. Liu is such a smooth operator.
It could have been ..perfect if we had good weather in Quebec and Montreal.Read full review