Our guide was Carrie, most professional, spoke English well and transitioned between Mandarin and Cantonese and English with ease. She was strict but that enabled us to see all she was able.
The first day and forth day were long driving da..ys but that was to be expected. There were plenty of comfort breaks. The last day our guide was Jeff and he ensured we covered all the Niagara sights.Read full review
Lack of directions for any of the excursions were not provided by the selling agent. As a result we had to fend for ourselves. No times for the tours were on the tickets which created confusion for each excursion. Prices at the Gondola a..nd Icefields restaurants seemed overpriced.Read full review
By: Kumari Trinavee | Wed Jun 26, 2019 at 01.41 AM
It was very well planned, well executed by the tour guide and a very smooth experience... Much better than what I expected... Loved the trip... Excellent !!
The tour is good except that I am surprised that the tour is conducted in both Mandarin and English when I have booked for an English speaking tour. The tour guide's English is not fluent and many a times since its conducted in 2 languages,.. Mandarin first followed by English, the description of the scene would have been passed by the time he translate to English.Read full review
Jeff tone of talking was very bad and he was getting frustrated throughout. He talked to me rudely when asked a simple question around timing. He also did not care to talk softly with my parents. One of the worst person I have seen as a tou..r guide. It was a horrible experience because of him. Last day we started at 6:015am and there was no break for breakfast or coffee until 12:30pm and my parents who were on medicine had to suffer a lot. What a horrible planning. and the night before the hotel was in a location where we did not get dinner. It was not a good planning and was more like a punishment than a fun trip! Also, due to lack of charging point on bus, it was very difficult to keep up with cellphone!Read full review