I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
The tour guide was prompt and very accomodating. The suspension bridge is really fun and we loved climbing around in the trees. The bears at Grouse Mountain was interesting to be seen around, the Salmon hatchery there was no bigger salmon's.. that I could see at this time of the monthRead full review
Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
My wife and I really enjoyed the trip. The majority of guests were Chinese (overall 18 participants that day), but our tour guide Gordon nicely managed to tell everything in Mandarine and in English. The trip was quite cheap compared to oth..er offers on can find, but it was still very pleasant. The tour bus was comfortable and not too big. The Icefield trip (which can be booked additionally) was quite interesting and a nice experience to have! I would recommend to book the optional Columboa Icefield Day with the Skywalk - otherwise the final part of the trip is just spending time at the tourist center (in Jasper Park), which I imagine is not very interesting for the 3.5 hours the stop will be there! On the way to the Jasper Park, there are multiple stops with very nice views, where everyone has about 15 to 20 minutes to take pictures and enjoy the atmosphere. Jasper Park is definitely worth seeing!Read full review
Excellent tour for day trip, breathtaking sights, tour guide knowledgeable about area and the region, very glad we did this tour it’s a full day of touring but worth it.
Bilingual translation is excellent needs to be inclusive with all.. passengers, noticed a drop off very early in the day and tips expectedRead full review
The guide was very nice but could barely speak English. I couldn't understand what was said half the time. There is also a hidden $9 per person mandatory "tip" that is demanded of you in cash at the end of the tour. You have to really read ..the terms and conditions to find that out. My boyfriend did not have cash on him so they dropped us off at a bank that had a 3$ fee to take money out. When we gave the guy a 20 and asked for change he pretended to not have any. When further pushed he magically came across some in his pocket. Overall, we paid for the tour plus $21 in tips and could barely understand the tour. Not impressed.Read full review
We had a bit of trouble with the first leg of this trip as they did not recognize your company. We got to go on the excursion but they had to give us a new confirmation number to use for the rest of our experience. Not a big inconvenience.. but it was a bit of a pain having to wait around for them to figure things outRead full review