By: Thomas Daniel Gray | Sat Oct 12, 2019 at 02.32 AM
I thought that the tour was conducted in about as good a manner as possible. The first tour guide, Mano Cheung, was excellent, the second guide Lex was a very nice guy and did a good job overall, but was not as clear and concise.
Loved the small tour. It was almost like having a private chauffer. We were a little apprehensive at first since were almost the only English- only speaking passengers. However, your guide was great. He made us feel welcome right from th..e beginning and watched out for us during the whole tour. We had a special hotel upgrade which was also handled well. We thoroughly enjoyed the experience.Read full review
The tour was good on the whole. We were not very happy with the guide. He made some snide remarks when a certain group including us said that we were not interested in seeing the bull fighting arena at Ronda & when we did not want to go for.. the Flamenco dance & dinner as we had already done that in Barcelona. We are vegetarians so had no interest in taking the meal offer. A guide should not make embarrassing remarks & hurt the sentiments. After all its optional & he /she has no right to make anyone feel otherwise. Generally we were not happy. Then he did not take us to Balem Tower at Lisbon. We did ask him & he replied in the negative. So we took a hurried walk to the tower on our own. The itinerary should be fulfilled at all cost.
The bus was comfortable & the hotels too. We wish the hotels were ner the city so that it would be easy to find food.
I can recommend you to others but these things should be taken care of. On the whole we were satisfied.
Thank You.Read full review
We saw a lot of great things, the best in all the cities. We travelled long distances. The bus drivers were smooth drivers making the travel very comfortable. There were extras to pay for certain things but I imagine the tour would have bee..n more expensive if these were included. This type of tour is perfect if you want to see as much as possible without having to walk around a lot.Read full review
Tour guide is very unprofessional. Found out that she was sleeping with one of the male travellers in our group. She is interested only to party with the younger travellers. She gives NO notice to the older ladies, who could not cope with t..he group walking, despite she is called upon. She has no local knowledge. She will google about the place as the bus is approaching ,& then read the information from her handphone. She can not speak any of the local language and is dependent on the driver to get us thru the various borders. She is not organised and frankly should not be a tour guide.
Please see attached feedback form, which I have completed for Expat Explorer. Hope this form finds its way back to the compsny.Read full review
By: Hartanti Irwanto | Tue Jun 11, 2019 at 05.15 PM
I joined this tour with my family, my parents, my uncle, my aunties. I can say this tour is great and worth the price, suitable for kids, adults, and elderly. The schedule, the bus, the hotel was good. The Tour Leader, TIM, is very nice an..d informative. I appreciate that he always inform us about the toilet locations, some choice for lunch/ dinner, and other useful information about the place we're going to go.
Just 1 suggestion if I may say, about the meeting point at Schipol Airport. I think it is better if it's said the meeting point is in front of Burger King Arrival Hall Schipol Airport.
I had trouble to find the meeting point, that day ... hahaha ... i was panic, and I can't find the meeting point. After I called and I got the clue of Burger King, I can find it easily.
But after the hectic at the beginning, I'm so thankful that all other things run okay.
Thank you for the nice experience.Read full review