94% Bus time too long and too short points of interest information interpretation
By: Anonymous | Sat Jul 15, 2017 at 01.59 AM
Generally we were happy with what we got from what we had paid for in this trip. The following are a few suggestions that could have made our trip more enjoyable:
1. shorter bus time: Our daily bus time was from 6 am or 6: 30 am to at lea..st 9:30 pm.
2. longer sleep time: Our daily sleep was about 5.5 hours only. We woke up before 5 am in order to get on the bus on time and arrived at our hotels after 9:30 pm either before or after dinner.
3. longer meal time: Each of our meal time was so short and so rush that many co-passengers had no time to sit down for meals but had to pack to eat in the bus to avoid lateness.
4. the interpretation on points of interests by the tour guide be increased: the voice could be clearer and louder, too.Read full review
I joined the tour with tour4fun, our tour guide was jake yang, he's very professional and very humorous along the trip! Niagara falls was spectacular, other high lights are the secret carvern and niagara scenic tour! Jake explained in detai..ls at every attractions, and his instructions were very clear. i joined other tour before, but with comparison now i know it's important too to have a well informed tour guide with you. Hotels are nice with the price you paid for. I would recommend the tours to others.Read full review
Highly reccomended tour. Very good organisation. Tour guide was very helpful, very resposible of tour and group. We got a lot fantastic miracles and very good feeling. This is the best way how to visit many places in the USA. We will take t..ours again and i am highly reccomend before tour ask tour guide Zoi. She was very professional and made our tour unforgetable. Only one what we didnt liked- returned back to New York bus were changed for people who dropp off in Chinatown. Another guide Aivi makes feeling as we are not welcome, we dind sen smile of her, werent any information. Thanks to great bus driver bus become watmer, before it was refrigerator but Aivi didnt care of anything. In Chinatown on my ask to help with advice where better to get taxi i am got and answer from her: do you have phone? Then call! We were happy that she wasnt our guide 3 days otherwise we would feel so bad as in military camp. Thanks to Zoi and both bus drivers tour was really good.Read full review
Overall the tour is good and the itinerary was completed as advertised.
The strong points are:
1. Tour bus was comfortable, clean and well maintained.
2. The ability to join the tour later at day 2 or 3 or leave the tour earlier is very.. practical as it enables flexibility to suit our own plans.
3. Tour guide is knowledgeable of the crowds at certain locations and planned it well to beat the crowds by going early.
4. Tour guide managed the group well and everyone followed timelines closely.
Areas for improvement:
1. Toilet breaks of 15 mins is insufficient, especially if there are also other tour buses stopping at the same spot. It was really not a pleasant experience.
2. Should consider giving a little more relaxed itinerary and not to pack too many locations in one day. But I am also aware that some customers would prefer to maximize and this is something difficult to find the balance.
3. Tour guide did give a good explanation of the places visited but it would have been better if the guide could also give a running commentary of the various areas passed by the bus.Read full review
Best family vacation so far. Tour itinerary was great, some hotel was good, holiday inn hotel in Switzerland was the best for me. Others like in Albatros hotel, and apartcity hotel wasn't a pleasant to stay. In seating arrangement, it would.. be good if they have pre-selected seat when booking, no more rotating seat daily coz I've noticed some people get jelous when see's you when you're in front or in a middle. They talk bad behind you. We enjoyed our vacation so much, our tour guide Danny and driver Jan was great. Will definitely recommend this tour. Love it!Read full review
Todo fue según lo previsto, los hoteles muy buenos y la guía muy bien. Lo único es que dan poco tiempo para ver Filadelfia y el autobús era un poco viejo. Pero la experiencia fenomenal, merece la pena
The entire tour was really very good. And the guide 'Tim' was an awesome person. We really liked his friendly nature and way of explanation. I really want to recommend this tour and if Tim is there as a guide then tour will be really good.
Very satisfied. Except there were too many families that brought their kids in the bus who were totally nerve-racking for every passenger. If they cant controll thier kids well, they shouldnt have brought them along. My suggestion is, the c..ompany should issue some policy that annnounce carefully that the family who bring kids should control them well otherwise they should be go out!! I like the our tour guide and bus driver a lot, his name is James Huang. Good attitude and hard working. Those families made him annoyed sometimes but he could stay calmed.Read full review