The customer service at tours for fun was not that great. The website itself has glitches that they need to fix. They charged me the wrong amount on my credit card and I repeatedly e-mailed them asking them for the credit. However, they kep..t on saying the discount will apply a few days later. A few days later came, but still there was no credit applied. So I continued to email them. All they said was they charged me the correct amount. I had to explained to them a thousand times that wasn't the case. Finally I called them and had to explain several times in order for them to understand that they indeed made a mistake. I don't understand why it was that difficult to read my e-mails and look at the math calculations. It wasn't difficult at all. So I wasn't sure what it was they didn't get. After many days of corresponding with them regarding this simple math miscalculation and days of frustrations, I finally got my credit back...
The tour itself was rushed. In most of the sightseeing places, we only got to spend less than one hour which was not enough. But I could understand because we got to see many countries. This would be a good tour to sample different countries. But if you want to just relax and take your time to see things, this may not be a good tour for you. I give an extra star because the tour guide was great! She was nice, friendly, and caring. Thank you tour guide C!
Please fix another glitch I am experiencing right now on this sight as I am writing my review! I can't see what I am typing because when I scroll the page down, it automatically scrolled back up and so I can't see what I am typing unless I stopped typing and scrolled down again... It is very annoying... There is a lot of things to fix on this site tours for fun....Read full review
Everything was good excepted the hotel in Paris, that hotel is not a safe hotel. We rather pay more to stay in a better hotel than that unsafe and cheap hotel. Some people in our group got pick pocketed at the bobby including my husband.
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review
The Travel Itenary, Accomodation and Timing were all really Good.
The transportaion bus could had an onboard toilet, which could make hassle free travel.
By: Vimia Miral Riadhy | Mon Oct 07, 2019 at 06.27 AM
The tour was very fantastic, tour guide very exelent, he know so much about the objects. We are very happy
Thank you tours4fun. Next year we plan to Balkan and join with tour4fun again .
This is 2nd time we use tour4fun for our holiday in europe
It's really amazing tour within 7 days we can see many beautiful place, and get new knowledge
We meet many peole from others country and its make me have new family..our tour leade..r eric lim its really helpfull he is pation people..full of knowledge and he take care of us like family..i'll recomend this tour to all people that just have short time but want to know about europeRead full review