By: Saad Mahmoud Elshenawy | Sat Nov 30, 2019 at 12.16 PM
We arrived Toronto, 17-Nov-2019 19:00 from Quebec. Discovered Lost my wallet. Tour guide Ivey, phoned Mcdonald Kingstone, found wallet, arranged taxi 600 km round trip, Ivey took 600 km trip to make sure of every thing. This was a family an..d professional tour. I booked 5-Day Tors4fun Dubai, and wish to continue.Read full review
Tour guides were very knowledgable, friendly and accomodatng to our needs. Every two hours there wss a break to stretch our legs and grab a snack and use washrooms.
Communication from Tour 4 fun was not extremely good, they would not and ..didnt idemtify the hotel we would be staying at on the first night after we arrived. Very discncerting not knowing where we were going. We only found out when we were picked up at the airport and taken to the hotel.
The tour bus was not cleaned at the end of the day and garbage bin was overflowing.Bus windows were not cleaned daily making picture taking enroute very difficult.
No wifi as promised on the bus.
Accomodation was often well outside of the city not allowing for exploring the city when we settled for the evening.Read full review
The customer service at tours for fun was not that great. The website itself has glitches that they need to fix. They charged me the wrong amount on my credit card and I repeatedly e-mailed them asking them for the credit. However, they kep..t on saying the discount will apply a few days later. A few days later came, but still there was no credit applied. So I continued to email them. All they said was they charged me the correct amount. I had to explained to them a thousand times that wasn't the case. Finally I called them and had to explain several times in order for them to understand that they indeed made a mistake. I don't understand why it was that difficult to read my e-mails and look at the math calculations. It wasn't difficult at all. So I wasn't sure what it was they didn't get. After many days of corresponding with them regarding this simple math miscalculation and days of frustrations, I finally got my credit back...
The tour itself was rushed. In most of the sightseeing places, we only got to spend less than one hour which was not enough. But I could understand because we got to see many countries. This would be a good tour to sample different countries. But if you want to just relax and take your time to see things, this may not be a good tour for you. I give an extra star because the tour guide was great! She was nice, friendly, and caring. Thank you tour guide C!
Please fix another glitch I am experiencing right now on this sight as I am writing my review! I can't see what I am typing because when I scroll the page down, it automatically scrolled back up and so I can't see what I am typing unless I stopped typing and scrolled down again... It is very annoying... There is a lot of things to fix on this site tours for fun....Read full review
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review
By: Vimia Miral Riadhy | Mon Oct 07, 2019 at 06.27 AM
The tour was very fantastic, tour guide very exelent, he know so much about the objects. We are very happy
Thank you tours4fun. Next year we plan to Balkan and join with tour4fun again .
The first 3 days with Monica Li as our tour guide it was really excellent she fluently manages to explain in Chinese and in English during the tour. But on our last day of the tour our tour guide Iris didn’t know how to explain fully in E..nglish probably it’s because her English was not that good. When it comes to food we like Chinese food but not always so it should be optional. The hotels are just average.So overall rating on this tour is average.Read full review
This tour was outsourced to another company and we were not notified of this. Instead of the smaller tour we expected, it was over 50 people on a dirty bus with majority of commentary in Chinese. Buying the food package meant only eating Ch..inese buffet and if you didn't buy this then some places didn't have anywhere to eat. This was a lot of distance to cover in 5 days, especially as there is so much traffic in Canada and most of our days were spent on the road and not sightseeing. However, the guides were very punctual.Read full review