I don't know about the rest, but Gary is the best! We really enjoyed our trip. Keeping up with the schedule was tiring, but we had a great time. We were lucky to have Gary as our guide. Would do it again.
MOST OF THE TRIP, Chinese speaking with minimal English translation. poor choices of food. limited time on self exploring, or breaks. Sits are assigned on the bus. be prepared to pay: $132 CASH!!! on the bus for food and tourist attract..ions, also $20 per day per person CASH for bus driver and for tour guide. NOT OPTIONAL!!! YOU will be approached on the bus on day 1 as soon as you are taking off to the "pleasurable tour". NOT AT ALL!!!!!!Read full review
MOST OF THE TRIP, Chinese speaking with minimal English translation. poor choices of food. limited time on self exploring, or breaks. Sits are assigned on the bus. be prepared to pay: $132 CASH!!! on the bus for food and tourist attract..ions, also $20 per day per person CASH for bus driver and for tour guide. NOT OPTIONAL!!! YOU will be approached on the bus on day 1 as soon as you are taking off to the "pleasurable tour". NOT AT ALL!!!!!!Read full review
We'd a few drivers but Mr. Willie Clarks from Arizona Carey was the only one who engaged any conversation with people, willing to help, and he made some tourist pleasant experience at the end. The tour guide Will was also very patient.
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
40%
By: Anonymous | Fri May 25, 2018 at 07.09 AM
The price was good but the local tour organization was poor. The first tour guide in Madrid was not attentive to the large group of over 60 people. He did not tell us what time or where to meet. The tour was splinted the second leg with a m..uch better tour guide, she pay Stanton of our needs and announced the schedule well ahead of time.Read full review
The communication at this company was terrrible. After we initially purchased our tickets, we received absolutely no more notification of what to do or where to meet. Not a week before our trip, or even the day of. When we didn’t find any..one who was supposed to be picking us up at the airport on time, we called the emergency number and a lady with a strong Chinese accent picked up on the other end but she didn’t understand me, I couldn’t understand her, and so she hung up on me after saying she didn’t know how to help me.
After receiving a strange call from a California number from a man with a strong Asian accent I couldn’t confidently understand, we were approached and hauled off to a bus that brought us to a hotel where we waited for 3 hours standing around before starting our trip.
On day 1, we did not see anything besides our hotel. Despite it appearing that we would start touring then and despite that we still had to pay a $9 service fee. On day 2, our itenerary stated we would see Lake Powell. We didn't even stop. For the Bryce National Canyon stop, we drove 5 hours from where we were (not including the lengthy bathroom stops because you can’t use the bathrooms on the bus) to make ONE stop at Bryce Canyon for LESS than 40 minutes.
We spent more time at Chinese buffets than at Bryce Canyon, Grand Teton, and Zion National Park combined! We went out of our way to get to some of these Chinese buffets, which resulted in more time waiting around on the bus, because the tour guide would get to eat free for bringing in a bus full of people.
Besides spending more time eating than at the actual destinations, we spent just as much time at bathrooms along the way. There is a bathroom on the tour bus but if it’s used it will make the entire bus smell like sewage. You would stop for a bathroom every 2 or 2 and 1/2 hours and EVERY female on the bus used the bathroom EVERY time so there would always be extensively long wait times for that reason. Our tour guide would specify a time to be back by the bus at and most travelers did not abide by that (and faced no consequences) and we waited for longer than expected or also, we sometimes had to wait because there were still people in line for the bathrooms since lines were so long.
Also, it may be important to note this specific tour was much more focused on Asian customers than American. My boyfriend and I were the ONLY non Asian people on the bus. There’s nothing wrong with that although, it did make us feel uncomfortable with some of the looks and reactions we got and we also felt left out when our tour guide would speak more in Chinese than English and failed to ensure we also knew what was going on. His English was not the most clear and there were multiple occasions we didn’t understand what we were supposed to be doing or what the money we were giving him was for.
Overall, if you’re looking to see a bunch of places for a very short amount of time, you don’t care about being in a bus for half the day, everyday, you love Chinese buffets, and you prefer your vacations to be a little more sketchy, this is a perfect trip for you. If not, I would suggest you look elsewhere for tour companies or even just pick a few destinations, spend however much time you want there, and be able to actually take in all the destinations for what they’re worth. Good luck.Read full review
This was my family's first time. The trip was pretty good. We enjoyed visiting all the sites. Our tour guide Jupiter was accommodating. My only disappointment was that on returning the bus driver did not drop us at the exact location where ..he picked us up. He dropped us across the street on the opposite side of the parking lot, making us having to run across the busy street with our luggage.Read full review
Nice tour to cover all major attractions in a short time span.
Just be aware that even though the basic cost is low, be prepared to spend $ 80-100 for entry fees etc.
Special shout out to tour guide Rebecca took extra effort to ensu..re comfortable and joyful time for everyone. She actively shared many interesting facts about places in both English and Chinese languages. Rebecca also politely and skillfully handeled all passengers concerns.
Bus quality can be improved. But I guess you can't ask for more in the amount you pay.Read full review
Zoe was a very nice, helpful, and overwhelmingly friendly tour guide. She shared a lot of interesting information about the different places that even the local-destination tour guide did not mention. I felt really welcomed and happy duri..ng this though short but absolutely wonderful tour!Read full review