Overall, a very good experience. Value for money, good itinerary, fair hotels and fun and caring guides (except for one - Brandon who in my opinion is very cynical and almost condescending).
Brandon was our guide from Frankfurt to Paris ..on July 22-24. He seemed to be always in a hurry and not care. He came across as if he did not want to be there. When I asked him a question, he would be in a hurry and say that's a personal question and would not entertain it at that time. But the question was about our intention of not going with the bus tour at night after the scheduled itinerary because we're going to a friends home for dinner in Amsterdam. He believed this was not a "business" question so he wouldn't answer it then for at that time he was only entertaining business questions. It's not that fact that he's prioritising questions but his way of speaking, it was abrupt and as said earlier, almost condescending. When I asked where was the voted best “French Fries” in Amsterdam - he answered abruptly and curtly, it’s not French fries, we are not in France. Very unfriendly and not “guide -like”.
Brandon was an unpleasant experience considering just the day before we had Lex who was our guide from Zurich to Frankfurt on July 21-22. Lex was excellent, nice, helpful and funny! We had fun just being in the bus for hours (there was an accident in the highway from Titisee to Frankfurt and we were stuck in the highway for 2 hours) because he made sure we were comfortable, informed and yes, even entertained.
Mickey our guide in Paris from July 24-26 was also great. Mickey was helpful, informative and answered all our questions that we had. She made sure we were taken cared of and when the Paris Hotel did not have airconditioning in the middle of the heatwave, she was even able to work with her company Eugogo to treat us to the River Seine Cruise for free to lift our spirits up. This act which may be considered by many as not enough to compensate AC issue, was very much appreciated.
Again, we’re happy overall and would recommend this tour.Read full review
Overall it was a great tour! Lex was a great tour guide! Extremely knowledgeable and openly shared a lot of information with us.
The trip was the most economical way for our family of 7 to see eastern Europe. By then end, everyone was ha..ppy with the trip and learned the places they want to see again and which places they had seen enough of.
The biggest issue i had was, when we went to several of the cities we were simply dropped off in the middle of a shopping center/plaza and told to meet the bus in 2-3 hours. To me, it would have been better drive us around the city, show us the major attractions, have a photo stop or 2, and then give us 60 -90mins of free time for shopping and food.
Some the hotels lacked what i would consider essentials, like a hot water kettle, coffee cups etc. Additionally, most of the hotels were well outside the city center and had only fast food diner dinner options nearby.
None of these things were trip breakers for us, we made do and adjusted as needed.Read full review
1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review
**Meals, Admission and Sightseeing, Tips and Service Charge Included**
**Indian dinners**
68%
By: Manishkumar Thakkar | Wed Jul 31, 2019 at 05.18 AM
Tours4Fun is merely a travel agent and very bad in customer service so give 0 stars to Tours4Fun but the actual company star tours UK is really an extra ordinary company to travel Europe. I must comment about our Tour Manager Mr. Neeraj Sha..rma, who was a very authentic, reliable, professional, perfectionist and noble person. I am quite convinced that my tour to Europe may not be this level successfully without him. Even I learned a lot in my personal life as well from his etiquettes and professionalism. Thanks Neeraj and thanks to Star Tours.Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
76%
By: Sue | Sun Jul 28, 2019 at 03.14 PM
Tour itinerary was good but late check ins to hotels At 9. To 9.30 way to late. Our tour leader Tony was excellent and Emanuel also good . Hotels started off very good but last two in Rome and Venice were old and very ordinary
Everything was organise. Tour leader and driver is experienced. Most important things are told before hand. Hotel in Frankfurt and Amsterdam is very good but not Paris which is way below par.By adding a bit of tour fees for changing to a la..rger hotel in Paris will make a big difference.Read full review
By: ALBERTUS GELDENHUYS | Mon Jul 22, 2019 at 11.47 AM
The whole experience was great. The tour managers were knowledgeable, friendly, organized and helpful. The hotels were great and in all we will recommend this tour to anybody. The bus drivers were great and we felt safe at all times.
It was a great experience for me and my daughter. Hotels were just fine as expected for budget accommodation.
Tour Manager was very knowledgeable and helpful.
The itinerary and tour manager were great. The coach was comfortable for the most part, but wifi would have made it more pleasurable. The tour package compared to other companies was more reasonable for our budget, so I understand the sav..ings came from using hotels near, but outside of the city centers were visited. Putting aside our own expected American customary accommodations, the hotels overall were good. However, the hotel in Florence was a horrible experience for us and other travelers. We were there during a heat wave and many of the air conditioners of the rooms were not working. I opened a window at night for fresh air and it almost came off the hinge. The bracket holding the hinge was broken in half, so it was only being held by one bolt. I don't mind different motifs, but the bedding and towels were also old, worn and dated. Other travelers had their own complaints. Other than that, the trip itself was a great experience for our family.Read full review
The hotels was not to good, most of them was to small and old.. the Guide person was great person and very kind. His English very fluent. Very good person.
The tour was conducted most efficiently from start to finish. Our guide was friendly and most informative. The varied forms of transport during the tour made it that much more interesting - coach, funicular, ferry - the walk through Old Zur..ich Town was easy, varied and most interesting.All in all a good experience.Read full review