Tour guides were very knowledgable, friendly and accomodatng to our needs. Every two hours there wss a break to stretch our legs and grab a snack and use washrooms.
Communication from Tour 4 fun was not extremely good, they would not and ..didnt idemtify the hotel we would be staying at on the first night after we arrived. Very discncerting not knowing where we were going. We only found out when we were picked up at the airport and taken to the hotel.
The tour bus was not cleaned at the end of the day and garbage bin was overflowing.Bus windows were not cleaned daily making picture taking enroute very difficult.
No wifi as promised on the bus.
Accomodation was often well outside of the city not allowing for exploring the city when we settled for the evening.Read full review
The customer service at tours for fun was not that great. The website itself has glitches that they need to fix. They charged me the wrong amount on my credit card and I repeatedly e-mailed them asking them for the credit. However, they kep..t on saying the discount will apply a few days later. A few days later came, but still there was no credit applied. So I continued to email them. All they said was they charged me the correct amount. I had to explained to them a thousand times that wasn't the case. Finally I called them and had to explain several times in order for them to understand that they indeed made a mistake. I don't understand why it was that difficult to read my e-mails and look at the math calculations. It wasn't difficult at all. So I wasn't sure what it was they didn't get. After many days of corresponding with them regarding this simple math miscalculation and days of frustrations, I finally got my credit back...
The tour itself was rushed. In most of the sightseeing places, we only got to spend less than one hour which was not enough. But I could understand because we got to see many countries. This would be a good tour to sample different countries. But if you want to just relax and take your time to see things, this may not be a good tour for you. I give an extra star because the tour guide was great! She was nice, friendly, and caring. Thank you tour guide C!
Please fix another glitch I am experiencing right now on this sight as I am writing my review! I can't see what I am typing because when I scroll the page down, it automatically scrolled back up and so I can't see what I am typing unless I stopped typing and scrolled down again... It is very annoying... There is a lot of things to fix on this site tours for fun....Read full review
Everything was good excepted the hotel in Paris, that hotel is not a safe hotel. We rather pay more to stay in a better hotel than that unsafe and cheap hotel. Some people in our group got pick pocketed at the bobby including my husband.
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review
By: Vimia Miral Riadhy | Mon Oct 07, 2019 at 06.27 AM
The tour was very fantastic, tour guide very exelent, he know so much about the objects. We are very happy
Thank you tours4fun. Next year we plan to Balkan and join with tour4fun again .
By: Margartet Cackowski | Fri Sep 06, 2019 at 04.39 AM
Tour guides were useless. They explained NOTHING! We were dropped off at locations and had complete free time without any direction or information. Also, the bus driver would never have the bus cool.
**Meals, Admission and Sightseeing, Tips and Service Charge Included**
**Breakfasts and Indian dinners**
96%
By: Darshana Patel | Wed Aug 14, 2019 at 11.06 AM
The website advertises 5% discounts on first order. When I booked it also advertised 5% early bird discount and we did not get any of these. So feel like falls promise/gimmick to attract customers. You shouldn’t put this if your are not g..oing to live up to it.
Over all your experience was fantastic.Read full review
Although our visit to the Europe countries was during Summer season, most of the hotel accommodation were without air-conditioning especially when the temperature hit above 40 degrees in Paris. This made our stay uncomfortable and brought ..us an unforgettable bad memory.Read full review
Overall, a very good experience. Value for money, good itinerary, fair hotels and fun and caring guides (except for one - Brandon who in my opinion is very cynical and almost condescending).
Brandon was our guide from Frankfurt to Paris ..on July 22-24. He seemed to be always in a hurry and not care. He came across as if he did not want to be there. When I asked him a question, he would be in a hurry and say that's a personal question and would not entertain it at that time. But the question was about our intention of not going with the bus tour at night after the scheduled itinerary because we're going to a friends home for dinner in Amsterdam. He believed this was not a "business" question so he wouldn't answer it then for at that time he was only entertaining business questions. It's not that fact that he's prioritising questions but his way of speaking, it was abrupt and as said earlier, almost condescending. When I asked where was the voted best “French Fries” in Amsterdam - he answered abruptly and curtly, it’s not French fries, we are not in France. Very unfriendly and not “guide -like”.
Brandon was an unpleasant experience considering just the day before we had Lex who was our guide from Zurich to Frankfurt on July 21-22. Lex was excellent, nice, helpful and funny! We had fun just being in the bus for hours (there was an accident in the highway from Titisee to Frankfurt and we were stuck in the highway for 2 hours) because he made sure we were comfortable, informed and yes, even entertained.
Mickey our guide in Paris from July 24-26 was also great. Mickey was helpful, informative and answered all our questions that we had. She made sure we were taken cared of and when the Paris Hotel did not have airconditioning in the middle of the heatwave, she was even able to work with her company Eugogo to treat us to the River Seine Cruise for free to lift our spirits up. This act which may be considered by many as not enough to compensate AC issue, was very much appreciated.
Again, we’re happy overall and would recommend this tour.Read full review